Home » Western Digital Drivers » External Hard Drives » Western Digital My Passport for Mac. After creating a password, the drive remains unlocked for as long as you continue your current work. You will have to do this even if you do not have the WD Security software installed on your computer. ![]() Hey there, redbart! Sorry to hear about your issues with this. I'd suggest to check out this link on how to set up security on your WD external with WD SmartWare: If your WD Passport has become locked without creating a passport for it in the first place, this might be a sign of a damage on the drive. So I'd strongly recommend contacting our tech support either by phone or by e-mail and let them know about this. Here you will find the contacts: Good luck! Hope I helped you! ![]() Merry Christmas! You are right, Ijack! There's no way we can distinguish that indeed, which is why I recommended contacting our tech support for assistance. Unfortunately, if the OP has really forgot his/her password, the only way to unlock that external WD Passport would be to format it and lose the data. The password protection on the drive is there to prevent people from accessing your drive, redbart! Top 10 best free video player for mac. If you've forgotten your password there's no way WE can determine if the drive is yours or not, only our tech support might be able to do that. Freeproject viewer for mac. So make sure you contact them with this.
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